Shipping policy

📦 Rodeo Roots Outfit Co. — U.S. Shipping Policy

1. Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is processed and shipped, you will receive a confirmation email with tracking information.

Please note: During peak seasons or high-volume periods, processing times may be slightly extended.

2. Shipping Methods & Delivery Times (U.S. Only)

We offer reliable and fast domestic shipping across the United States:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3–7 business days Calculated at checkout
Expedited Shipping 2–4 business days Calculated at checkout
Priority Express 1–2 business days Calculated at checkout

Delivery time does not include order processing time.

3. Order Tracking

Once your order has shipped, you will receive an email with a tracking number.
Tracking updates may take 24–48 hours to appear depending on the carrier’s system.

4. Shipping Address Requirements

Please ensure your shipping address is accurate and complete.
Rodeo Roots Outfit Co. is not responsible for delays or lost packages due to incorrect or incomplete addresses.

If you need to modify your shipping address, contact us within 12 hours of placing your order.

5. Lost, Delayed, or Stolen Packages

We are not liable for packages that are lost or stolen after being marked as “Delivered” by the carrier.
If you believe your package is missing:

  1. Check with neighbors or building staff

  2. Verify the shipping address

  3. Contact the carrier directly

If further assistance is needed, you may contact our support team and we will do our best to help.

6. Shipping Restrictions

We currently ship within the United States only.
We do not ship to P.O. Boxes for expedited or express services.

7. Damaged Packages

If your item arrives damaged, please contact us within 48 hours with photos of the package and product.
We will arrange a replacement or provide further instructions.

8. Order Changes & Cancellations

Orders cannot be changed or canceled once the fulfillment process has started.
If you require assistance, please contact us as soon as possible.

9. Contact Us

For any shipping questions, feel free to contact our support team:
📧 support@rodeorootsoutfit.com